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Clifton Street Surgrey Practice Booklet
 
 
 
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CLOSURE FOR TRAINING 16.12.21
Please note that the surgery will be closed on Thursday 16 December 2021 from 1.00pm for in-house training....
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SOCIAL MEDIA AND PORTABLE DEVICE POLICY
SOCIAL MEDIA AND PORTABLE DEVICES POLICY

In the modern age of the internet, some people may choose to a...
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NEED HELP COMMUNICATING?
We recognise that being able to communicate effectively is essential to patients receiving proper care and tre...
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MAKING A COMPLAINT
We always try to provide you with the best services possible, but there may be times when you feel this has no...
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COVID VACCINATION CERTIFICATION
The Department of Health has instructed that practices are not permitted to issue letters confirming Covid vac...
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TELEPHONE LINES
PLEASE BE PATIENT.
The surgery telephone lines continue to be exceptionally busy, as we are triaging all pa...
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COVID VACCINE
We are working through priority lists in accordance with National Guidance We will contact you by phone to ar...
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ATTENDING SURGERY BY PRIOR ARRANGEMENT
Patients should attend the surgery alone for a pre-arranged appointment. If this is not possible, or you need...
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FACE COVERINGS
All patients must wear a Face Covering when attending the surgery by prior arrangement....
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HOSPITAL LETTERS
If you have a hospital letter to give to the surgery, please either post this to us or email it to 'reception....
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VERY HIGH RISK GROUPS - COVID 19
We have had enquires about letters which have been sent out to patients who are in the Covid 19 ĎAt Very High ...
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SCRIPTS CANNOT BE POSTED
Please do not send Self Addressed Envelopes into the surgery with a prescription request. We are not permitte...
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DO NOT COME TO SURGERY TO COLLECT SCRIPTS
IN ORDER TO PROTECT ALL OUR PATIENTS AND STAFF, WE ARE ASKING THAT PATIENTS DO NOT COME TO THE SURGERY TO COLL...
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SUSPECTED CORONAVIRUS
If you have a fever of 37.8 or above, AND / OR a new continuous, dry cough, DO NOT PRESENT TO THE SURGERY, PHA...
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CORONAVIRUS
We would like to ask for your help in keeping everyone as safe as possible during this period of Coronavirus. ...
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48 HOURS NOTICE FOR PRESCRIPTION REQUESTS
DUE TO INCREASING DEMAND, WE HAVE INTRODUCED A 48 HOUR NOTICE PERIOD FOR PRESCRIPTIONS. PLEASE ALLOW ENOUGH T...
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