Clifton Street Surgery Clifton Street Surgery
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Clifton Street Surgrey Practice Booklet
 

IMPORTANT INFORMATION RE CORONAVIRUS

IN ORDER TO HELP US PROTECT ALL OUR PATIENTS AND STAFF, WE ARE ASKING THAT PATIENTS DO NOT COME TO SURGERY TO COLLECT SCRIPTS.

IT WOULD HELP US IF YOU WOULD NOMINATE A PHARMACY, SO THAT THE PHARMACY CAN COLLECT YOUR PRESCRIPTION FOR YOU. IF YOU HAVE NOT ALREADY NOMINATED A PHARMACY, PLEASE DO SO WHEN YOU ORDER YOUR NEXT PRESCRIPTION.

IF YOU HAVE DIFFICULTY WITH NOMINATING A PHARMACY, PLEASE LET US KNOW.

THE PHARMACIES ARE DEALING WITH LARGE AMOUNTS OF PRESCRIPTIONS, SO PLEASE BE PATIENT AND ALLOW TIME FOR THE PHARMACIST TO PROCESS THESE.

THANK YOU FOR YOUR CO-OPERATION.

SUSPECTED CORONAVIRUS

If you have a fever of 37.8 or above, AND / OR a new continuous, dry cough, DO NOT PRESENT TO THE SURGERY, PHARMACY OR HOSPITAL.

If you are relatively unwell, follow the 'Stay at Home' advice. Follow the online 111 advice and self isolate for 7 days.

If you are very unwell, contact 111 by phone and wait to speak to a nurse.

Only call 111 if you cannot manage your symptoms at home, are getting worse or are not improving after 7 days.

If anyone in your household has Coronavirus symptoms, you must all stay at home.

DO NOT PRESENT AT THE SURGERY, PHARMACY OR HOSPITAL.

Click Here for 111 Online

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News & Special Announcements:  
   
ATTENDING SURGERY BY PRIOR ARRANGEMENT  
Patients should attend the surgery alone for a pre-arranged appointment. If this is not possible, or you need...  
Click here to read more >  
   
FACE COVERINGS  
All patients must wear a Face Covering when attending the surgery by prior arrangement....  
Click here to read more >  
   
HOSPITAL LETTERS  
If you have a hospital letter to give to the surgery, please either post this to us or email it to 'reception....  
Click here to read more >  
   
VERY HIGH RISK GROUPS - COVID 19  
We have had enquires about letters which have been sent out to patients who are in the Covid 19 ĎAt Very High ...  
Click here to read more >  
   
SCRIPTS CANNOT BE POSTED  
Please do not send Self Addressed Envelopes into the surgery with a prescription request. We are not permitte...  
Click here to read more >  
   
MAKING A COMPLAINT  
We always try to provide you with the best services possible, but there may be times when you feel this has no...  
Click here to read more >  
   
DO NOT COME TO SURGERY TO COLLECT SCRIPTS  
IN ORDER TO PROTECT ALL OUR PATIENTS AND STAFF, WE ARE ASKING THAT PATIENTS DO NOT COME TO THE SURGERY TO COLL...  
Click here to read more >  
   
SUSPECTED CORONAVIRUS  
If you have a fever of 37.8 or above, AND / OR a new continuous, dry cough, DO NOT PRESENT TO THE SURGERY, PHA...  
Click here to read more >  
   
TELEPHONE LINES  
The surgery telephone lines are now exceptionally busy, as we are triaging all patients by phone and there are...  
Click here to read more >  
   
CORONAVIRUS  
We would like to ask for your help in keeping everyone as safe as possible during this period of Coronavirus. ...  
Click here to read more >  
   
48 HOURS NOTICE FOR PRESCRIPTION REQUESTS  
DUE TO INCREASING DEMAND, WE HAVE INTRODUCED A 48 HOUR NOTICE PERIOD FOR PRESCRIPTIONS. PLEASE ALLOW ENOUGH T...  
Click here to read more >  
   
 
  Telephone
   
  028 9032 2330
Many problems may be resolved by telephone. You may ring and speak to a doctor or nurse at the practice for advice. The receptionist may ask
you for a contact
telephone number so
that we may speak to
you at a more suitable
time without interruption.

If you have an urgent
medical problem outside
of normal surgery hours
please phone North & West Belfast Out of Hours Service on 028 90744 447.


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