Clifton Street Surgery Clifton Street Surgery
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Clifton Street Surgrey Practice Booklet
 
 
 

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News & Special Announcements:  
   
CLOSURE FOR TRAINING 16.12.21  
Please note that the surgery will be closed on Thursday 16 December 2021 from 1.00pm for in-house training....  
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SOCIAL MEDIA AND PORTABLE DEVICE POLICY  
SOCIAL MEDIA AND PORTABLE DEVICES POLICY

In the modern age of the internet, some people may choose to a...
 
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NEED HELP COMMUNICATING?  
We recognise that being able to communicate effectively is essential to patients receiving proper care and tre...  
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MAKING A COMPLAINT  
We always try to provide you with the best services possible, but there may be times when you feel this has no...  
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COVID VACCINATION CERTIFICATION  
The Department of Health has instructed that practices are not permitted to issue letters confirming Covid vac...  
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TELEPHONE LINES  
PLEASE BE PATIENT.
The surgery telephone lines continue to be exceptionally busy, as we are triaging all pa...
 
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COVID VACCINE  
We are working through priority lists in accordance with National Guidance We will contact you by phone to ar...  
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ATTENDING SURGERY BY PRIOR ARRANGEMENT  
Patients should attend the surgery alone for a pre-arranged appointment. If this is not possible, or you need...  
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FACE COVERINGS  
All patients must wear a Face Covering when attending the surgery by prior arrangement....  
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HOSPITAL LETTERS  
If you have a hospital letter to give to the surgery, please either post this to us or email it to 'reception....  
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VERY HIGH RISK GROUPS - COVID 19  
We have had enquires about letters which have been sent out to patients who are in the Covid 19 ĎAt Very High ...  
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SCRIPTS CANNOT BE POSTED  
Please do not send Self Addressed Envelopes into the surgery with a prescription request. We are not permitte...  
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DO NOT COME TO SURGERY TO COLLECT SCRIPTS  
IN ORDER TO PROTECT ALL OUR PATIENTS AND STAFF, WE ARE ASKING THAT PATIENTS DO NOT COME TO THE SURGERY TO COLL...  
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SUSPECTED CORONAVIRUS  
If you have a fever of 37.8 or above, AND / OR a new continuous, dry cough, DO NOT PRESENT TO THE SURGERY, PHA...  
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CORONAVIRUS  
We would like to ask for your help in keeping everyone as safe as possible during this period of Coronavirus. ...  
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48 HOURS NOTICE FOR PRESCRIPTION REQUESTS  
DUE TO INCREASING DEMAND, WE HAVE INTRODUCED A 48 HOUR NOTICE PERIOD FOR PRESCRIPTIONS. PLEASE ALLOW ENOUGH T...  
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  Telephone
   
  028 9032 2330
Many problems may be resolved by telephone. You may ring and speak to a doctor or nurse at the practice for advice. The receptionist may ask
you for a contact
telephone number so
that we may speak to
you at a more suitable
time without interruption.

If you have an urgent
medical problem outside
of normal surgery hours
please phone North & West Belfast Out of Hours Service on 028 90744 447.


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